Here at My Name is TED, we are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us, and that we complies with the requirements of the relevant Irish legislation, namely the Irish General Data Protection Regulation Act 2018 and prepare in accordance with the General Data Protection Regulation (EU) 2016/ 679 92 (“GDPR”).
What Personal Data We Collect from you And Why We Collect It
We may collect and process the following types of information about you for the following purposes.
Information you provide to us by filling in forms on our site. This includes information provided at the time of registering to use the site, purchase the product, subscribing to our service, posting material or requesting further services. The types of information we collect include your name and contact details. We collect and process this information in order to process your order, to arrange for the delivery of the product purchased, to manage any future repair of your product and to provide you with relevant news and offers about our company and/ or our products. In doing so, we may keep a record of that correspondence for the purpose of managing our relationship with you.
We do not hold any payment information or details on this website – we use the third-party payment services PayPal and Stripe and both use secure offsite payment methods and we use an SSL security certificate to secure any information transmission to and from our website.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
To enable us to monitor and improve our site we may collect information about your visits to our site including traffic data, location data, the resources that you access and other communication data.
We collect information relating to the device you use to access our site, including where available your IP address, operating system and browser type, for system administration. To enable us to monitor and improve our site we may collect information about the device you use to access our site, including where available your IP address, operating system and browser type, for system administration.
Website function and performance – some cookies are essential for the operation of our website.
We utilise other cookies to analyse how our visitors use our websites and to monitor website performance. This allows us to provide a high-quality experience by customising our offering and quickly identifying and fixing any issues that arise.
We may use third party companies to provide advertising services and/or to collect certain information when you visit and interact with our website.
The legal basis upon which we collect and use your personal data.
The personal information we process to fulfil your order, to arrange for the delivery of the product purchased is processed on the basis that it is necessary to fulfil our contract with you. We will also use that information for the legitimate interests of sending you information about our company and products, but we will provide you with an opportunity, at any time, to unsubscribe from receiving such information.
The personal information we collect when you subscribe for our newsletter using our website or when we undertake a survey is processed on the basis of the consent that you give us at that time.
The personal information that we collect by means of cookies is processed on the basis of consent, as indicated above.
How we keep your data safe
All information provided by you to us and kept by us is stored on secure servers. Any payment transactions will be encrypted. Our website uses an SSL certificate which protects data. SSL is the standard security technology for establishing an encrypted link between a browser and a web server. This link ensures that all data passed between the web server and browsers remain private and integral. Our website and databases are hosted on a server in the EU with letsHost, who are fully compliant with GDPR regulations.
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. When we do so, we shall ensure that appropriate safeguards are in place to protect your information.
Our website is kept up to date, manually reviewed on a weekly basis and protected by robust security tools, to defend it against phishing, hacking, or any unauthorized entry.
We delate our subscribers to our newsletters after they have ceased to interact with our email communication for ten months.
Disclosure of your information.
For the purpose set out in this policy your information may be disclosed to:
Government bodies and law enforcement agencies and in order to comply with the law or the requirements of a regulatory authority;
Successors in title to our business;
Third party contractors, consultants or other service providers who may process your personal information on our behalf when providing services (including but not limited to IT support services) to us.
We also use your information, and permit selected third parties to use your information, to provide you with information about goods and services by post. We will do so on the basis that we have a legitimate interest to do so.
Our partners who process data for us, for example DPD and UPS. Such companies process transactional information in an anonymised way for the purpose of business insight. They also process names and address for the purpose of shipping our products for the purpose of sending automated emails such as ‘Your order is on the way’ when the purchased product is dispatched. In these instances, we provide them with only the information they need to perform their function.
We use the marketing services of Facebook Inc (including Instagram) to better target our communications. As part of this process, an email address is provided. For security reasons and to protect your personal information, this data is ‘Hashed’ meaning your personal data is replaced with a non-personal tag that enables us via Facebook to track site visitors and record sales without using your actual personal data. For more information about how we share information with Facebook and how you can opt-out. Facebook Inc has self-certified to both the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield regarding the collection and processing of personal data from our advertisers, customers, or business partners in the European Union and lawfully transfers EU/EEA personal data to the U.S. pursuant to our Privacy Shield Certification.
Your email address is shared with Mailchimp, a technology platform (ESP) that enables us to send marketing emails to those who have opted in. MailChimp has self-certified to both the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield regimes, and lawfully transfers EU/EEA personal data to the U.S. pursuant to our Privacy Shield Certification.
We share Cookie data with Google. This helps us analyse site traffic and behaviour to improve our website performance. It also helps us to serve Google Paid Search Adverts to the most appropriate people, those most likely to want to find our website. The parent company of the Google group, Google LLC, remains self-certified under Privacy Shield on behalf of itself and its wholly-owned U.S. subsidiaries.
We review the data protection standards of every company who process our data. All have contracts in place which set out how they meet the standards required for GDPR.
Our communications are designed to tell you about the benefits we can offer, so that you have exclusive access to our best deals. We use the information we have about you to tailor the content and try to ensure that the offers are as relevant to you as possible.
If you do not want us to use your data, or to pass your details on to third parties for marketing purposes, please email us to email@example.com to inform us.
You have several rights over your personal information, which are:
The right to make a complaint to the Information Commissioner’s Office (ICO) if you are unhappy about the way your personal data is being used – please refer to the ICO’s website for further information (https://ico.org.uk/);
The right to ask us to correct any errors in your personal information;
The right to ask us what personal information about you we are holding and to have access to a copy of your personal information;
The right, in certain circumstances such as where we no longer need your personal information, to request that we restrict the use that we are making of your personal information or our use of your personal information is based on your consent and we have no other legal basis to use your personal information, to ask us to delete your personal information;
The right, where our use of your personal information is carried out for the purposes of an agreement with us and is carried out by automated means, to ask us to provide you with a copy of your personal information in a commonly-used, structured, machine-readable format.
You can unsubscribe from further emails from My Name is TED Ltd by using the unsubscribe facility on any promotional e-mails that we send you. You can also unsubscribe from any post mailings by emailing us at firstname.lastname@example.org. Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.